Just Say Yes!

Just Say Yes!

Extreme Customer Service-- How To Give It! How To Get It!

eBook - 2000
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Concrete principles such as putting customer needs ahead of company policy, and motivating all your employees to "extreme-service" the customer.
Publisher: Franklin Lakes, NJ : Career Press, 2000.
ISBN: 9780585181158
Characteristics: 190 p. : ill. ; 23 cm.
Additional Contributors: NetLibrary, Inc


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