Thanks For The Feedback

Thanks For The Feedback

The Science And Art Of Receiving Feedback Well (even When It Is Off Base, Unfair, Poorly Delivered, And, Frankly, You're Not In The Mood)

Book - 2014
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Discover how to turn evaluations, advice, criticisms, and coaching into productive listening and learning. Receiving feedback sits at the junction of two conflicting human desires: we do want to learn and grow, and we also want to be accepted just as we are right now. The authors offer a powerful framework to help us take on life's blizzard of off-hand comments, annual evaluations, and unsolicited advice with curiosity and grace.
Publisher: New York, New York :, Viking,, 2014.
ISBN: 9780670014668
Branch Call Number: BF 319.5.F4 S877t 2014
Characteristics: 348 pages : illustrations ; 24 cm
Additional Contributors: Heen, Sheila - Author


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Jan 28, 2017

A very straightforward guide to receiving feedback. It includes getting past mental barriers such as the feedback being wrong, who the feedback is coming from, seeing what the giver could possibly mean, and more.

sbkaur Sep 12, 2014

Useful book. Employees and employers need to take the time to learn the differences between coaching, evaluation and feedback..this book is bit overly long but it's useful to managers who have to learn how to work with employees who are not easy to manage.

Guenevere May 06, 2014

A profoundly useful book. Don't pigeon hole this simple and helpful book into the "BUSINESS & ECONOMICS" subject area. If you take their useful advice and guidance to heart, this book will help you in all communications and possibly all relationships. If you think it's possible that you might need some help learning from feedback, rather than running from it, please do yourself a favor and read this book.

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